Privacy Policy
This Privacy Policy explains how First Step Rehab collects, uses, and protects the personal information you share with us through our website, mobile apps, emails, and via our service providers or partners. Please note that this policy does not apply to, and we are not responsible for, the privacy practices of any third-party websites that may be linked to ours. By accessing or using our website, services, or providing personal information to us, you agree to the terms outlined in this policy.
Collection of Personal Data
In conducting our business, we collect and process personal data in various ways. This includes information you provide directly, as well as data collected through your interactions with our services, such as website cookies.
Information You Provide
We collect and store any personal data you provide to us via our website or other methods, such as when you contact us through the site.
Automatically Collected Information
We automatically gather data from your computer or mobile device when you visit our website, such as your IP address, browser type, and referring site. To analyze site usage and improve our services, we also track your activity on our site, such as pages viewed. This information is typically collected in aggregate form unless you choose to share your details directly. For more information, please refer to our cookie policy.
How We Use Your Personal Data
The personal data we collect is used for specific purposes, including but not limited to: providing our products or services, publishing reviews, responding to your inquiries, improving our site and services, personalizing your experience, notifying you of promotions, and protecting our business interests. We will only use your data where legally permitted, such as to fulfill a contract, for legitimate interests that do not override your rights, with your consent, or to meet legal obligations.
Marketing Communications
We may send marketing emails about First Step Rehab’s deals, offers, and updates that we believe may interest you. You will receive these emails if you’ve provided consent, requested them, or made a purchase and haven’t opted out. You can unsubscribe at any time using the link provided in every marketing email. Please note that opting out of marketing emails won’t affect administrative emails related to your purchases or our services.
Cookie Policy
We use cookies to personalize your experience, track site usage, and remember user preferences. Cookies are small files stored on your device by your browser. Disabling cookies may limit your website functionality. Our site uses three types of cookies:
Essential Cookies: These are necessary for core functionality, such as navigating the site and fraud prevention.
Analytics Cookies: We use Google Analytics to gather data on site usage, helping us improve our services.
Advertising Cookies: Third-party vendors like Google and Facebook use these to show ads based on previous visits to our site.
You can manage cookie preferences through your browser settings. For more information on opting out, visit the links provided in our policy.
How We Protect Your Data
First Step Rehab takes measures to safeguard your personal data against unauthorized access, loss, or misuse. We store your data in secure environments and have policies to protect it from third parties. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security. If you notice any unusual activity related to your personal information, please let us know so we can investigate and assist.
External Links
Our site may contain links to third-party sites. These sites have their own privacy practices, and we encourage you to review their policies. We are not responsible for the privacy practices of external sites.
Policy Updates
As our business evolves, we may update this Privacy Policy. The latest version will be available on our website, and material changes will be communicated via email or on our site. Please review this policy periodically to stay informed.
Contact Us
If you have any questions or concerns about how we handle your personal data, please contact us at info@firststepmobility.ca. You also have the right to lodge a complaint with a supervisory authority if you feel we have mishandled your data, though we’d appreciate the opportunity to resolve any issues directly with you first.
